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Service Design
Société Générale: Improving the bank branch customer experience in the digital age
Impact Define the Société Générale branch experience of the future by optimizing physical spaces and leveraging digital services Project type Service Design |Physical & Digital Skills UX Research Storytelling Co-design Design…
Unibail-Rodamco: CRM Strategy & Customer journey digitalization in the mall
Impact Define the new national CRM strategy and improve the customer journey in the mall through digital innovation Project type Digital Strategy & Service Design | CRM Strategy Skills UX Research…
Boqio: Intelligent Learning App for iPad
Impact Revolutionizing the education with a new iOS ebook App for teachers and students using the power of social network and machine learnings Project type Product Design |Mobile App Skills Design…
Lab Express Booking: Intelligent pricing solution for advertising sales for TF1
Impact Rolled-out the first dynamic pricing service for the French TV advertising market, to the 5 main media agencies in France, in particular Havas and Aegis Dentsu. Commercialized under the name GRP…