Brief
Imagine the bank branch experience of the future by optimizing physical spaces and leveraging digital services
Project type:
Experience Design and Service Design
|Physical & Digital spaces
Specialities:
- UX Research
- Storytelling
- Co-design
Delivrables:
- Ethnography
- Experience maps, personas, insights
- Design principles
- Storyboarding
- Implementation roadmap
- Experiential guidebook
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