François Guern is a Ph.D in sociology graduted from Télécom Paristech, Paris, France. He joined Alcatel-Lucent Bell Labs from 2008 to 2012 as a digital planner to improve user centered innovations of the Applications Domain. Previously, he conducted in 2007 for Xerox Research Center Europe (XRCE) a market analysis on color management issues.

François Guern has a 5-year background in user research in multidisciplinary environments. He is an expert of media studies to optimize innovations and communications. Interested in political, economic and cultural news, he persistently observes the society and new tendencies. He is currently looking for a job in strategic planning. As a young doctor, his salary and employer contributions are reimboursed by the Crédit d'Impôt Recherche: it means that he can increase your task force and the productivity of your agency for free. (See details here)

During its stay at Bell Labs, he led a doctoral research on market pull in industrial R&D. His doctoral thesis focused on the concept of user as the establishment of a model of demand. For forty years, the literature in sciences and technology studies, in design and in strategy have been revealing the importance of users in the innovation process. This doctoral research aims at exploring further this issue by studying the institutional, economical and socio-technical reasons that settle the user as an artefact in the research laboratory of Bell Labs. His research is based on the unvaluable and unstudied scientific journal of Bell Labs: the Bell Labs Technical Journal.

His essay is free and publicly available on this link.

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